Account hacked or disabled?
Get it back safely.
Free diagnosis and official steps you can follow yourself. If you need an expert, your money stays held with us and only goes to them once your account is actually back. Not recovered = money back.
- 1 in 3
- users have faced a security incident on their accounts
- 70%
- of victims get locked out completely
- 17 days
- average time to recover on your own
- $0
- goes to the expert before your account is back
Global figures: StationX 2026
Diagnose your problem in 30 seconds
Free, no sign-up. We'll tell you your chances and the official steps in order.
⏱️ The first hour after a hack
These make a huge difference — do them now before anything else.
🔐 Secure your email and phone first
Change the password of the email linked to the account and remove any unknown devices. If the email itself was stolen, recover it first.
📩 Look for the platform's message in your email
When the email or password changes, the platform emails your old address — usually with a “This wasn't me / Secure my account” link that reverses the change. Use it fast.
📢 Warn your friends and followers
Tell them from another account that you were hacked, and not to send money or codes to anyone messaging them from it.
💳 If a card is linked, call your bank
Especially if the account runs ads or a shop. Freeze the card or dispute any charges.
📱 Use the same device and network as before
Platforms trust the device and location you used to log in from. Don't use a VPN, and don't send many requests back to back.
🚫 Don't pay anyone who DMs you
Whoever messages you right after you post about being hacked, offering to “get it back” for an upfront fee, is almost always a scammer. Platforms have no support line that calls you.
If you need an expert: how we protect you
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1
Prove you're the owner
ID + old screenshots + any emails from the platform. Our team reviews before any expert sees the request.
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2
Experts send offers
Vetted experts propose a price, timeline and plan. Your details stay hidden from them.
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3
Choose and pay us
The money is held with us — not with the expert.
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4
The expert works officially
Through the platform's official channels only. No passwords or codes — chat hides them automatically.
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5
Back? Confirm. Not back? Money returned
The expert doesn't get a cent until you confirm your account is back.
🚩 Watch out: “I'll recover your account” scams
The people most targeted by scammers are those whose accounts were just stolen. Red flags:
- • They message you first in DMs or comments right after you post that you were hacked.
- • They ask for money upfront (a “case fee” or “deposit”), usually crypto, gift cards or transfers.
- • They ask for your password, verification code or backup codes.
- • They guarantee 100% that your account will come back.
- • They claim to be “from Meta's team” or give you a support number. Platforms don't call you.
✓ Once it's back: lock it down
- • Turn on two-factor authentication with an app (Google Authenticator or similar), not SMS only.
- • Save your backup codes somewhere safe, off your phone.
- • Log out of all other devices from the security settings.
- • Change your password to a new one you've never used anywhere else.
- • Review the linked email and phone, and remove anything that isn't yours.
- • Review admins, page permissions and connected third-party apps.
Questions
Do I have to pay to recover my account?
No. Most cases are solved for free with the official steps above. An expert is for hard cases or when you don't have the time.
What if my account isn't recovered?
Your money goes back in full to your IMetas balance, and you can withdraw it. If the expert misses the deadline, you can cancel and get it back right away.
Will the expert ask for my password?
No. Experts are forbidden from asking for passwords or verification codes, and the chat hides them automatically. The expert guides you and prepares the official requests with you.
Do you accept anyone who claims an account is theirs?
No. Proof of ownership is required and reviewed by our team first. We return accounts to their owners — we never help anyone take someone else's account.
What's the fee?
The account owner pays only the offer price. The platform takes 15% from the expert when the request succeeds.